NoCatch Community Guidelines

NOCATCH CULTURE PRIVATE LIMITED

These Community Guidelines apply to everyone who uses the NoCatch mobile application and related services (the "Platform"), operated by NOCATCH CULTURE PRIVATE LIMITED ("NoCatch", "we", "us"). They work alongside our Terms & Conditions and Privacy Policy, and form part of the Terms & Conditions.

NoCatch is a platform for time-bound, platonic, one-on-one social sessions between registered users and independent companions ("Mates"), held at public venues and sports facilities. NoCatch is not a dating, escort, or social networking platform.

Breaking these guidelines may lead to removal of content, cancellation of bookings, suspension or permanent termination of your account and, where the law requires it, reporting to the authorities.

1. Who can use NoCatch

• You must be at least 18 years old. NoCatch is not intended for anyone under 18.
• You may have only one account, and the information you give us must be true and up to date.
• You must complete identity verification (a live selfie) when you make a booking, and attend sessions yourself.

2. Child Safety Standards

NoCatch has zero tolerance for Child Sexual Abuse and Exploitation (CSAE). Protecting children is a responsibility we share with every member of our community, and we comply with applicable Indian law, including the Protection of Children from Sexual Offences (POCSO) Act, 2012 and the Information Technology Act, 2000.

2.1 What is prohibited

The following are strictly prohibited on or through the Platform, and in connection with any session:

• uploading, sharing, requesting, distributing, or promoting Child Sexual Abuse Material (CSAM) in any form, including drawn, edited, or computer-generated material;
• grooming a minor, or building trust with a minor for the purpose of sexual contact or exploitation;
• sexualising minors in any way, including in messages, comments, or images;
• soliciting, arranging, or facilitating sexual contact with a minor, online or offline;
• sextortion, or pressuring a minor to produce or share sexual content;
• trafficking, or facilitating the trafficking of, minors for any purpose;
• content that promotes, normalises, or excuses the sexual abuse or exploitation of children;
• using the Platform to contact, meet, or arrange contact with anyone under 18; and
• creating a new account after being banned for a child safety violation.

2.2 How to report a child safety concern

If you see anything on NoCatch that may put a child at risk, report it immediately:

• In the app: open the Mate's profile, tap the menu (⋮), choose Report, and select "Child safety / exploitation concern".
• By email: write to support@nocatch.in with the subject "Child Safety". Include usernames, dates, and a description of what you saw.

Never send, forward, or save sexual images of a minor, even as evidence. Describe what you saw instead.

We never reveal the identity of the person who made a report to the person reported.

If a child is in immediate danger, contact the police on 112 or Childline on 1098 first. You can also report online child sexual abuse material to the National Cyber Crime Reporting Portal at cybercrime.gov.in or on the helpline 1930.

2.3 How NoCatch handles CSAE and CSAM

We identify violations through user reports and manual moderation. Child safety reports are reviewed as a priority, ahead of all other reports. When we find CSAM or other CSAE activity, we:

• remove the content as soon as it is identified;
• permanently ban the account responsible, without a warning, and take steps to stop the person from creating new accounts;
• report the matter to the appropriate authorities as required by law, including the National Cyber Crime Reporting Portal and local law enforcement; and
• preserve relevant evidence and account information as required by law, and share it only with authorised authorities to support their investigation.

2.4 Child safety point of contact

NOCATCH CULTURE PRIVATE LIMITED has a designated point of contact for child safety matters, including questions from law enforcement and child protection organisations:

• Email: support@nocatch.in (subject: "Child Safety")
• Phone: +91 92742 07418
• Address: Block-A, 606, Prahladnagar Trade Center, Jivraj Park, Ahmedabad 380051, Gujarat, India

3. Respect for Mates and other people

Treat every Mate, venue staff member, and other person with dignity and respect. Sessions are strictly platonic. You must not:

• make sexual advances or sexual comments, or seek any physical intimacy;
• harass, threaten, abuse, humiliate, or intimidate anyone;
• pressure or manipulate a Mate into any activity outside the session you booked;
• be under the influence of alcohol or illegal substances during a session; or
• record, photograph, or film a Mate or a session without their explicit consent.

4. Honest and safe use of the Platform

• Do not impersonate anyone, give false identity information, or let someone else attend a session in your place.
• Do not create multiple accounts or try to get around a suspension.
• Do not ask a Mate for paid meetings or services outside the Platform.
• Do not use NoCatch for fraud, scams, or any illegal activity.
• Leave honest ratings and feedback. False, malicious, or abusive reviews are not allowed.

5. Chat and content

Chat is available only for active bookings, until one hour after the session ends. In chat and anywhere else on the Platform, you must not share:

• sexual or explicit content of any kind;
• hate speech, or content that discriminates against people based on religion, caste, race, gender, sexual orientation, disability, or any other characteristic;
• threats, or content that promotes violence or self-harm;
• another person's personal information without their consent; or
• spam, advertising, or links to scams.

6. Reporting other problems

If something goes wrong before, during, or after a session, you can leave the session at any time. Report the problem in the app (Mate profile → menu → Report) or email support@nocatch.in as soon as possible, and no later than 24 hours after the session. If you are in danger, call 112.

7. Enforcement

We review reports and may take any of the following actions, depending on how serious the violation is: a warning, cancellation of bookings, temporary restriction or suspension, or permanent termination of the account. Child safety violations always lead to permanent termination and reporting to the authorities. If you believe we have acted in error, contact support@nocatch.in.

8. Changes to these guidelines

We may update these guidelines from time to time. The latest version will always be published on this page with its effective date. If you continue to use NoCatch after a change, you accept the updated guidelines.

9. Contact us

• Email: support@nocatch.in
• Phone: +91 92742 07418
• NOCATCH CULTURE PRIVATE LIMITED, Block-A, 606, Prahladnagar Trade Center, Jivraj Park, Ahmedabad 380051, Gujarat, India