Privacy Policy

Welcome to NoCatch ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (nocatch.in) and use our event booking services.

1. Information We Collect

When you register for a NoCatch hangout or event, we collect the following personal information:

• Identity Data: First name, last name, age, and gender (used to curate balanced group hangouts).
• Contact Data: Email address and mobile number (used for WhatsApp group invites and event updates).
• Financial Data: We do not store your payment card details. All transactions are securely processed by our third-party payment gateway (Razorpay).

2. How We Use Your Information

We use the information we collect primarily to provide, maintain, and improve our services, specifically to:

• Process your event registrations and ticket purchases.
• Send you booking confirmations, event updates, and WhatsApp group invitation links.
• Curate balanced and safe group dynamics for our hangouts.
• Respond to your customer service inquiries and support requests.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors (e.g., Razorpay for payments, Supabase for database hosting) who assist us in operating our platform.
• Event Organizers/Crew: Basic necessary details (like your name) may be shared with event coordinators to manage the guest list at the venue.
• Legal Requirements: When required by law, subpoena, or to protect the vital interests and safety of our attendees.

4. Event Photography & Media

Our crew photographers and attendees often capture moments during hangouts. These photos and videos may be featured on our website and official social media channels (@nocatch). If you wish for a specific photograph featuring you to be removed from our channels, please email us at support@nocatch.in, and we will promptly accommodate your request.

5. Data Security

We implement industry-standard encryption and operational security protocols to protect your personal information against unauthorized access, loss, or misuse.

6. Data Principal Rights (DPDP Act 2023)

Under the Digital Personal Data Protection Act, 2023 ("DPDP Act 2023"), you possess statutory Data Principal Rights regarding your personal data processed by NoCatch. You may exercise the following rights at any time:

• Right to Access: You have the right to request a summary of your personal data being processed, the processing activities undertaken, and the identities of all Data Fiduciaries and Data Processors with whom your data has been shared.
• Right to Correction & Completion: You have the right to request the correction of inaccurate or misleading data, the completion of incomplete personal information, and the updating of outdated records.
• Right to Erasure / Deletion: You have the right to demand the erasure and deletion of your personal data that is no longer necessary for the purpose for which it was collected, or if you withdraw your consent, subject to statutory record-retention requirements under Indian law.
• Right to Grievance Redressal: You have the right to access readily available grievance redressal mechanisms regarding the processing of your personal data or any failure to uphold your rights before lodging a complaint with the Data Protection Board of India (DPBI).
• Right to Nominate a Representative: You have the right to nominate an individual who shall, in the event of your death or incapacity, exercise your Data Principal rights in accordance with the provisions of the DPDP Act 2023.

To exercise any of these Data Principal rights, please contact our Data Protection team at support@nocatch.in with the subject line "Data Principal Rights Request" detailing your registered email and mobile number.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: support@nocatch.in
• Phone: +91 92742 07418
• Address: Block A, 606 Prahladnagar Trade Center, B/H Titanium City Center, Vejalpur, Ahmedabad, Gujarat, 380051